Housekeeping Supervisor

Reporting to the Housekeeping Manager, the Housekeeping Supervisor plays a pivotal role in maintaining the highest standards of cleanliness and guest satisfaction. The Housekeeping Supervisor will assist in leading a dedicated team of housekeeping staff, take part in establishning efficient cleaning protocols, training programs and managing inventory. Exceptional communication, organizational skills, and a keen eye for detail are essential in this role. The ideal candidate will foster a warm, friendly and positive atmosphere, contributing to the overall success of our guest experience.

Full time & long term contract available.

Here at Ocean Village we have a fantastic team of friendly, fun + hardworking staff!

KEY RESPONSIBILITIES

-Lead and motivate the housekeeping team by setting clear expectations, providing training and fostering a collaborative work environment

-Running the housekeeping department on the Housekeeping Managers weekend and vacation periods

-Assist in monitoring and managing housekeeping supplies and equipment. Coordinate with the Housekeeping Manager to maintain inventory levels to support daily operations, and assisting in making orders of supplies

-Organizing storage and workspaces

-Maintaining effective communication with other departments to ensure the best guest experience

-Prioritizing guest satisfaction by promptly addressing guest requests, complaints and feedback related to housekeeping services

-Conducting regular inspections of cabins and public spaces to maintain quality and address any issues promptly

-On days where the Housekeeping Manager is absent, the supervisor is responsible for handling any issues or emergencies related to the housekeeping department and promptly finding solutions

-Providing regular reports and updates to the Housekeeping Manager regarding the housekeeping staff