Guest Service Agents

Guest Service Agents
Job Number # 
18296
Employer 
Tin Wis Best Western Resort
Job Location(s) 
Tofino
Number of Positions 
2
Date Posted 
Jun 22, 2018
Apply By 
Sep 06, 2018
Start Date 
ASAP
Schedule 
Full Time
Hours 
Regular 40 hr/week
Wage 
TBD based on experience- Currently there is accommodation.
NOC Code 
6525
Source 
Employer
Details 
  1. Ensures competent, professional and friendly services are provided to Resort guests from initial enquiry through reservation to check-in and check-out and all “touch points” in between.                                                                                          
  2. Ensures accuracy in guest folios and related accounting functions and resolves errors and disputes on a competent and timely basis.
  3. Ensures accuracy in the reservation process and resolves errors and disputes in a competent and professional manner
  4. Ensures excellent communication between the Front Desk and Housekeeping and Maintenance departments.
Qualifications 

Must have a minimum of 1 years front desk experience.

 Highly organized. Competent in the business use of computers including Windows Office.

A ‘team player’Excellent written and verbal communication skills, Outgoing, friendly and personable with a professional appearance and demeanor.

How to Apply 

With resume and cover letter to info@tinwis.ca