Servers

• Read all reservation notes attached to your section. Follow-up on all guest requests permitted by the Company. If in doubt, inquire with the MOD o Wipe chair seat, back rest (both sides), booths and tables to eliminate finger prints, crumbs and grease marks o Ensure that table set-up is to the restaurant standard o Wipe down and clean any other items that are on the table o Check all glassware on table and polish it so that it is streak-free o Remove any extra settings as per table reservations • Assist hosting team in seating guests. • Welcome and greet guests. Explain the restaurants concept in a clear, concise manner. • Inform guests of any features. • Make recommendations of food and drink products (cocktails, wine, dessert, and after-dinner drinks). • Visually present to all guests our products such as wine that you bring to the table. • Answer questions about our food, beverages and other restaurant functions and services, such the marina, the resort, or Tofino in general. • Take food and beverage orders from guests, enter orders accurately in POS system which relays orders to the kitchen and bar. • Provide the following table service : • Do wine glass and plate changes • Bring the guest any item(s) they request of you (E.g. butter, salt, pepper) • Deliver food and beverages from kitchen and bar to guests in a timely manner. • Perform side work at the start and end of each shift as required by the SERVING TEAM-SIDE DUTIES assignment sheet. • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. • Prepare final bill ensuring its accuracy, present check to guest, enter and accept correct payment, process credit/debit/gift card charges accurately or make change if applicable • Thank guests for their visit and invite them to return. Smiling! • Competitive wages • Staff Discounts at our on-site restaurant/pub • Free/Discounted in-house Marine Adventure tours