Assistant Manager

The assistant manager will support the Store Manager in the day-to-day operations, including scheduling, training, and supervising employees.

List of Responsibilities

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Supervise, and coach all store employees (and assistant manager) according to company policy.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct Store meetings as needed with employees.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store Operations
• Implement Monthly promotions, insure all POS advertising/signage is properly posted at the proper time.
• Communicate and perform all price change request, mark downs / ups as requested by management.
• Communicate any problems with merchandise pricing to head office.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Conduct regular Health & Safety Meetings and document with employees attending signatures.
• Report and process all employee and/ or customer incidents or accidents following company procedure.

Please note this position does not qualify for relocation allowance