Coastal Community Credit Union is the largest financial services organization based on Vancouver Island and the Gulf Islands and serves over 110,000 members and clients through its 24 branches, 16 insurance offices and 4 business centers. Coastal Community is committed to improving financial health, enriching lives and building healthier communities. We are seeking to fill the position of Member Service Representative to support the Ucluelet and Tofino Branches. Primary Responsibility / Basic Purpose: Under direct supervision, the Member Service Representative processes a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is the responsibility of the Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union. Representative Duties - Accurately processes a variety of transactions to meet the needs of our members. - Provide sales and service expertise to inform members of new products/services and changes to existing products/services. - Answer telephone inquiries. - Provide members access into safety deposit boxes. End of day processing and balancing to be completed in a timely manner as per established procedures. Performs other related duties as assigned.
This is an entry level position requiring a secondary school diploma.
Please navigate to our career page: https://www.cccu.ca - Create a profile and navigate to the job posting of interest and click the “Apply Online” button at the bottom of the posting.