We are looking for a Housekeeping Manager to lead our team of room attendants and ensure
we provide excellent customer service.
Responsibility:
• Ensure housekeeping procedures and training checklists are in place, maintained and adhered
to.
• Ensure team is trained, motivated and focused.
• Monitor guest satisfaction and address feedback efficiently and effectively for the benefit of
guests, owners and coworkers.
• Create accurate budgets, manage labor, conduct regular inventory checks & audits, and
develop progression plans.
• Coach, manage job performance and conduct regular reviews.
• Report deficiencies in a timely manner and maintain detailed logs.
• Coordinate with vendors and suppliers to ensure focus is on cost saving measures and quality
products.
• Participate in regular team meetings and promote an open-door policy.
• Work and communicate in a professional manner, assisting as necessary to develop team
spirit and to achieve standards of work and guest care.
• Ensure policies and standard operating procedures are followed consistently and look for
areas of opportunity.
Benefits
Competitive wages
Staff Discounts at our on-site restaurant/pub
Discounted in-house Marine Adventure tours (Whale Watching, Bear Watching, Hot
Springs Cove Tours)
Staff Accommodation available for the right candidate
• Prior Supervisory experience, excellent interpersonal skills with proven ability to lead a team
and manage conflict.
• Prior experience in housekeeping/custodial tasks.
• Must be highly organized with strong attention to detail.
• Must have effective time management skills and be able to work in a fast-paced environment
with multiple interruptions.
• Must be flexible in hours and days available to work.
Please send your Cover Letter and Resume to hr@tofinoresortandmarina.com
*Please note that due to a high number of applications, only those selected by
management will be contacted for an interview- Thank you so much!*