Executive Housekeeper

Job Summary: Manages the operation of the housekeeping and laundry departments to ensure

orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior

customer care for hotel guests.

Job Duties:

· Hires, trains and evaluates department personnel.

· Directs all activities of the housekeeping and laundry departments in furnishing daily service to

guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations,

etc.

· Prepares work schedules for staff based on projected occupancy.

· Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain

the property’s superior standards of housekeeping.

· Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of

supplies and equipment as needed.

· Creates a service environment focused on the guest, with a passion for high standards in

cleanliness. Responds promptly to customer needs.

· Identifies and resolves problems in a timely manner, and develops alternative solutions.

· Coordinates staff training, including MSDS, OSHA, and safety policies.

· Maintains lost and found.

· Performs room attendant duties, when required.

· Performs other duties as assigned.