Adventure Specialist

Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.  The only full-service resort situated downtown, on Tofino Inlet, we offer 63 guest rooms located on the waterfront. We also own and operate Tofino’s largest private marina offering moorage for pleasure craft & yachts up to 130’ along with our onsite Marine Adventure Centre which offers bear & whale watching tours, fishing, hot spring tours, paddle boarding, free diving and our onsite public fitness centre Tuff Fit.  At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia.  

Job Summary 

As the Adventure Specialist, you will be the face of adventure at our resort, and often the first point of contact with customers as they step onto our docks, ready for adventure.  The Adventure Specialist is responsible for performing and overseeing all aspects of the Dock while on duty. This is a great position for someone with a passion for all things adventure and who enjoys bringing guests along for the ride. Adventure awaits.     

Duties and Responsibilities: 

• Deliver highest level of professionalism and customer service for all fishing and ocean adventure tours on site while taking care of all moorage and hotel guests encountered. 
• Assist with implementation of departmental safety procedures and participate in scheduled training exercises 
• Prepare and maintain equipment on all vessels required for tours 
• Safely operate TRM vessels to deliver wildlife, adventure and fishing tours and provide a high quality tour experience for guests  
• Maintain cleanliness throughout assigned boat  
• Follow all TRM Marine Adventure Centre SOP’s, spill response guidelines and adhere to all Transport Canada requirements.  
• Prompt communication with Marine Adventure Centre office with regards to shifts and scheduling 
• Champion “best practices” when it comes to the marine environment and all things that live in it. 
• Lead dock operations during all tournaments and philanthropic events  
• All other duties as required

Benefits:  

• Competitive wage 
• 50% off our on-site F&B, 1909 Kitchen and Hatch Waterfront Pub  
• Free gym access, Tuff Fit on property. 
• Access to discounted Adventure tours and retail 
• Free use of TRM rental boat fleet (excluding fuel) 
• Extended Health Benefits  
• Friends and Family rate on TR+M rooms  
• Staff events  
• Accommodation available