Night Auditor

Are you Inspired by Adventure while wanting to live in the tall trees and salty seas of the wild west coast of Canada? A unique, exciting job opportunity awaits you at Tofino Resort + Marina.    

Tofino Resort + Marina is looking for a Night Auditor, to help round out the Guest Service team while welcoming and guiding our guests to an adventurous and enjoyable Tofino experience. 

Tofino Resort + Marina is an adventure-focused resort with 62 rooms located on the waterfront and is also the proud home of 1909 Kitchen and The Hatch Waterfront Pub. Set in the heart of town, on the water, Tofino Resort + Marina is base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us.  

The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards and safety at Tofino Resort + Marina. Must possess exemplary telephone skills, math skills and must thrive on providing customer service excellence. 

Night Auditor Responsibilities  

• Report to the AGM and Accounting Department. 
• Shift from 11pm-7am. 
• Responsible for all daily balancing, posting and nightly controls pertaining to the departments   at Tofino Resort + Marina. 
• Verify charges posted from POS software reached the correct guest folio account, supported by documentary evidence and no missing signatures. 
• Run end of day process in property management software (PMS) and final balancing of departments.  
• Guest Services, check-in, check-out. Answer reservation calls & posting to guest accounts.  
• Complete knowledge of emergency procedures. 
• Verifies that room rates are correct and posts those rates to guest accounts. 
• Monitors the current status of coupon, discount, and other promotional programs. 
• Tracks room revenues, occupancy percentages, and other front office statistics. 
• Prepares a summary of cash, check, and credit card activities. 
• Summarizes results of operations for management. 
• Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. 
• Knows how to operate PMS (WebRez) and other front office equipment's. 

Benefits:  

• Competitive wage
• 50% staff discounts at our on-site food and beverage facilities  
• Free access to the gym (Tuff Fit on property)  
• Access to discounted Adventure tours  
• Extended Health Benefits  
• Friends and Family rate on hotel rooms and adventure tours 
• Staff accommodation