Front Desk Agent

Front Desk Agent
Job Number # 
23560
Employer 
Embarc Ucluelet
Job Location(s) 
Ucluelet
Number of Positions 
1
Date Posted 
Jul 28, 2021
Apply By 
Aug 23, 2021
Schedule 
Full Time
Wage 
TBD
NOC Code 
6525
Source 
Employer
Details 

Embarc Ucluelet is seeking a full-time Front Desk Agent.

As part of the Member Reception Team, The Member Experience Associate (Front Desk Agent) is expected to provide the highest level of Member and Guest service at every point of contact, through the use of communications and organizational and interpersonal skills, so as to ensure our position as number one service-provider in the vacation ownership industry.

Extensive benefits package for eligible candidates which may include extended health & dental, disability coverage and wellness allowance. 

Potential housing may be available.

Qualifications 

EDUCATION

  • High School Diploma or equivalent.

EXPERIENCE

  • Front Desk or Concierge Experience preferred.
  • No prior supervisory experience required.

SKILLS & ABILITIES

This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.

Specific skills and abilities include, but are not limited to the following:

  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to change.
  • Recognizes an emergency situation and take appropriate action.
  • Able to establish and maintain a cooperative working relation.
  • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
  • Performs well with frequent interruptions and/or distractions.
  • Ability to consistently demonstrate how We Love to Say Yes™ by maintaining the highest standards of professionalism when interacting with team members, management, members, owners and guests.
How to Apply 

Resumes can be submitted to: embarc_hr@diamondresorts.com