Front Desk Agent

Front Desk Agent
Job Number # 
24177
Employer 
Middle Beach Lodge
Job Location(s) 
Tofino
Number of Positions 
4
Date Posted 
Aug 20, 2021
Apply By 
Sep 24, 2021
Start Date 
2021-08-20
Schedule 
Full Time
Hours 
7:30 AM – 3:30 PM & 2:00PM – 10:00 PM (Approx 32-40 hours per week)
Wage 
Starting at $15.50, raise after probationary period
NOC Code 
6525
Source 
Employer
Details 

Middle Beach Lodge is currently looking for energetic and team orientated individuals to join our Front Desk Team. Front Desk Agents are the first and last experience of a guest’s stay – help make it memorable!

Front Desk Agents are Responsible for the Following

  • Daily Check in’s/Check Outs
  • Making telephone reservations and online bookings.
  • Preparing bills, processing payments, cashing-out and reconciling cash with total sales.
  • Running daily end of shift audit reports.
  • Dealing with guest inquiries and concerns.
  • Providing general information about Tofino and the Pacific Rim National Park.
  • Responsible for proper stocking of shelves, counters, and racks of merchandise and keeping them organized and fully replenished.
  • Hosting guests in a professional and welcoming manner.
  • Maintaining coffee bar, lounge and bathroom areas
Qualifications 
  • Can do, positive attitude
  • 1-2 years work experience in a similar field
  • Serving it right certification, or willing to acquire prior to starting
  • Excellent Communication skills and professional demeanor
  • Comfortable using Microsoft Word, Excel, and Outlook
How to Apply 

Please email a resume and cover letter to: hr@middlebeach.com