Relief Night Auditor (24 - 38 Hours Per Week)

Relief Night Auditor (24 - 38 Hours Per Week)
Job Number # 
24704
Employer 
Best Western Tin Wis
Job Location(s) 
Tofino
Number of Positions 
1
Date Posted 
Oct 20, 2021
Apply By 
Nov 24, 2021
Wage 
$21 per hour
NOC Code 
6525
Source 
Employer
Details 

Staff Accommodation provided - Note that this position can accommodate a Night Auditor to work as little as 24 hours per week or as much as 38 hours per week. It consists of 3 x 8 hour shifts OR 3 x 10 hour shifts and 1 x 8 hour shift at employees request.

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of the PM Front Desk Agent(s).

Hotel Night Auditors are required to work a late evening through the night shift on the front desk. They will make room reservations, provide information and services to guests and receive payment for services as well as specific night duties including the entering of accounting information and hotel security. In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, ensuring that all hotel patrons enjoy their stay, and act as a spokesperson for the hotel at all times.

Qualifications 
  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Collect payment from guests in accordance with hotel cancellation policy and advance deposit policies
  • Ensure all incoming arrivals have been checked for guest requests and that the information is passed on appropriately to the corresponding department to properly execute.
  • Answer inquiries regarding hotel services and registration by e-mail, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
  • Present statements of charges to departing guests and receive payment.
  • Daily accounting data entry and reconciliations
  • Hotel security
  • Post all daily room and outstanding charges.
  • Balance all revenue totals of cash and credits against revenue report.
  • Take over from the evening front desk agents, checking and accepting float and takings.
  • Accept and lock away keys from various departments.
  • Prepare hotel operating reports and complete audit package to laid-down standards.
  • Correct any errors or omissions made by front desk agents.
  • Prepare Credit Card/Charge Card summaries and post to ledger account.
  • Tidy lobby and hotel grounds as required
  • Maintain a high standard of personal hygiene and appearance.
  • Additional duties/tasks as required by the Front Office Manager or General Manager

Working Conditions:

  • Graveyard Shifts
  • Overtime as required
How to Apply 

Please send resume to fom@tinwis.ca