Guest and Support Services Specialists

Guest and Support Services Specialists
Job Number # 
27154
Employer 
Majestic Ocean Kayaking
Job Location(s) 
Ucluelet
Number of Positions 
2
Date Posted 
Mar 02, 2023
Apply By 
May 01, 2023
Start Date 
2023-04-01
Schedule 
Full Time
Hours 
40 hours / week
Wage 
Competitive DOE
NOC Code 
6552
Source 
Employer
Details 

As Guest & Support Services Specialists, you will work directly with our guiding & management teams to ensure our guests have an exceptional experience from the first moment of contact.

Service Specialist positions are seasonal April – September (we can be flexible, but priority is given to candidates able to work the entire season.)

Our Guest & Support Services Specialists will be expected to:

  • Greet all guests upon arrival
  • Ensure all relevant paperwork is completed prior to tour departures
  • Take on a variety of roles to ensure the successful departure and return of all tours including preparing reservations, administering waivers, food preparation, tour & office clean up, as well as tour check ins & the outfitting of guests

Employee Benefits:

  • Subsidized staff accommodation available in Ucluelet
  • Discounted and/or complimentary tours (subject to tour availability)
  • Use of high-quality equipment and participation in on-water staff-training sessions
  • Pro Deals and gear discounts   
Qualifications 
  • Knowledge & experience working with computer systems such as Outlook, Excel, Word, Google Sheets & Google Calendar.
  • Post secondary education or training in Outdoor Recreation or Business Administration would be considered an asset.
  • Physically capable of assisting with tour departures which can include the partnered lifting of kayaks weighing up to 55kg                                                                                   

 

How to Apply 

Resume and cover letter can be submitted on our website: https://www.oceankayaking.com/working-with-us