Assistant Branch Manager – Port Alberni, BC We have a great new opportunity in one of our growing busy offices

-as a full time Assistant Branch Manager position in our Vancouver Island – Port Alberni Branch. This newly renovated branch is located on the main thorough fare which takes you to beautiful Long Beach. We have great clientele and a team which represents Westland Insurance in the community.

Who You Are

You are passionate about building a team and developing people. You know how to create a motivating environment and empower others. Your track record demonstrates you have been successful in providing excellent service and growing revenue. It is vital that you are self-confident and show plenty of initiative. You should have good organizational and delegation skills. You have at least 2 years experience in a supervisory capacity.

There are 3 key areas of focus for this:

• Team Leader – keeping the team focused and on track
• Mentor – guide and motivate the team in order to achieve high performance and excellence
• Performance – monitors the team’s performance and tracks results

The Responsibilities:

• Responsible for assisting the manager in the daily operations and the financial performance of the branch, providing weekly reports
• Stepping up as Acting Manager when required
• Provides feedback and observations as part of employee assessments
• Participates with the interview and selection process
• Develop and implement work schedules and tasks
• Ensure work load is distributed evenly
• Provide service to clients on new business, renewals and claims
• Effectively handle customers requests and concerns
• Coaching employees to achieve their service and sales targets
• Facilitating staff meetings and training sessions to ensure continued development