Driftwood Gift Shop, a family-owned retail store in Tofino, BC, is seeking a reliable and experienced Retail Store Manager. The successful candidate will be responsible for overseeing daily operations, supervising staff, and ensuring excellent customer service in a fast-paced, seasonal tourist environment.
Key Duties:
- Plan, organize, and manage the day-to-day operations of the store
- Supervise, train, and schedule sales staff
- Manage inventory, order merchandise, and coordinate with suppliers
- Develop and maintain attractive product displays and promotions
- Monitor sales performance and prepare sales reports
- Handle customer concerns and ensure a positive shopping experience
- Ensure compliance with health, safety, and company policies
- Participate in hiring and performance evaluations of staff
- Oversee cash handling and daily financial balancing
Work Conditions:
- Busy retail store in a popular tourist destination
- Requires standing for extended periods and lifting up to 20 lbs.
- Team-oriented workplace with opportunities for growth