Staff Accommodation Available for individuals and couples. 

Housekeeping

• Perform a variety of housekeeping duties, including but not limited to cleaning cabins, cleaning camping and lobby washrooms, laundry, main housekeeping responsibilities, etc.
• Ensure all guests or potential clients are cared for and treated with utmost respect according to standards set forth by the resort Management
• Protect equipment and make sure there are no inadequacies
• Notify Managers of any damages, deficits and related issues
• Deal with reasonable complaints/requests with professionalism and patience
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Front Desk

• Greeting guests upon their arrival and hosting them in a professional and welcoming manner
• Overseeing & administrating front desk activity
• Handling phone/email and in person inquiries
• Handling reservations and booking guests into resort’s internal database
• Daily Check in’s/Check Outs
• Providing general information about Tofino and the Pacific Rim National Park
• Processing customer payments and providing/preparing final invoice upon check-out
• Handling guest inquiries, concerns and complaints
• Keeping the front desk neat, orderly, and sanitized at all times 
• Responsible for proper stocking of shelves, counters, and racks of merchandise and keeping them organized and fully replenished.