JOB DESCRIPTION:
As a Parts Person with Berk's Intertruck Ltd., you will be responsible for the retail sales of heavy-duty truck parts.
We offer competitive wages, a full benefits package and a safe, stable and satisfying work environment.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Effectively communicate with the clientele to ensure objective, customer needs and sales opportunities meet company standards.
- Effectively communicate with the technicians and outside customers to ensure correct part is ordered.
- Provide prompt, courteous and accurate service to customers face-to-face or via phone.
- Maintain familiarity with all inventory products, merchandising programs and ordering systems.
- Utilize and maintain parts technical resources with most current information.
- Understand Dealership credit policies.
- Communicate and help resolve customer complaints and adjustments.
- Set an example of professionalism and positive attitude including a neat, orderly, safe work environment.
WORK ENVIRONMENT & PHYSICAL ABILITIES:
- Requires frequent sitting and standing.
- Occasionally required to stoop, kneel, or crouch.
- Heavy lifting Required.
- Normal range hearing and vision.
- Required manual dexterity and eye-hand coordination for data input.
- May be required to operate equipment such as a forklift or manual pallet jack in a safe manner at all times.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE, & SKILLS
- High School diploma or equivalent
- Direct Industry experience selling heavy-duty truck parts through distribution and/or directly to the end user.
- Knowledge of computers is a must, CDK experience is an asset.
- Knowledge of diesel engines, gas engines, drive train, and suspensions.
- Excellent verbal and communication skills.
- Provide outstanding customer service.
- Detail oriented
At Berk's Intertruck Ltd. we strive to exceed our customers' expectations, and to be their first choice for parts, sales and service. If you possess exemplary skills and are dedicated to providing exceptional customer service, please forward your resume for our immediate consideration.
ATTENTION: Jesse Perry // Branch Manager