Published on Alberni Valley Employment Centre (https://avemployment.ca)

Home > Marina Supervisor
Marina Supervisor
Job Number # 
21115
Employer 
Tofino Resort and Marina
Job Location(s) 
Tofino
Number of Positions 
1
Date Posted 
Apr 28, 2026
Apply By 
May 19, 2026
Start Date 
2020-03-01
Schedule 
Full Time
Wage 
TBD
NOC Code 
1215
Source 
Employer
For more information, please visit 
https://tofinoresortandmarina.com/careers/?utm_source=google&utm_medium=cpc&utm_campaign=21412045905&utm_keyword=&utm_adgroup=&gad_source=1&gad_campaignid=21418468226&gbraid=0AAAAADCr-B0EM6_6Xs9ecsCheTOdgAD0f&gclid=CjwKCAjwtcHPBhADEiwAWo3sJqV8HRodU15tw8aZ
Details 
Set in the heart of town, on the water, Tofino Resort + Marina is a comfortable and capable base camp for west coast adventure. We serve the authentic Tofino experience, from fantastic food to the famous fishing of Clayoquot to the surf breaks of Long Beach. And we want you to join us. The only full-service resort situated downtown, on Tofino Inlet, offers 62 guest rooms located on the waterfront. We also own and operate Tofino’s largest private marina offering moorage for pleasure craft & yachts up to 130’ along with our onsite Marine Adventure Centre which offers bear & whale watching tours, fishing, hot spring tours, paddle boarding, free diving and our onsite public fitness centre Tuff Fit.  At Tofino Resort + Marina we are inspired by adventure, and we are seeking the next adventurous employee to join our team in beautiful Tofino, British Columbia.
Job Summary
We are seeking an enthusiastic and dedicated Marine Adventure Centre Supervisor to join our Adventures Team. This position is responsible for performing and overseeing all aspects of the Marine Adventure Centre (MAC) while on duty and provides support to the Adventure + Marine Operations Manager on a range of matters including reporting and inventory. A good knowledge of both the dock and Adventure desk duties is also essential. This is a great position for someone looking to grow into a management position in the tourism industry. Adventure awaits. As the Marine Adventure Centre Supervisor, you supervise the team that are the face of adventure at our resort, and often the first face customers see as they step off the boat of float plane, ready for adventure.  
Role responsibilities
  • Oversee daily MAC operations, supervise MAC team effectively and support dock team as required
  • Conduct monthly inventory count  
  • Assist on dock if needed 
  • Managing customer experience including customer feedback
  • Carries out regular performance reviews and staff meetings supported by the Adventures + Marine Operations Manager
  • Create, implement and deliver marina policies and procedures, ensuring that all marina staff conduct their duties in the same manner lead by example
  • Learn and use TRM software

Daily MAC responsibilities including:

  • Responsible for promoting and selling various adventure tours and packages, including Whale Watching, Bear Watching, Hot Springs Cove or Fishing trips
  • Responsible for checking in/out moorage, tours, hotel guests, float plane flights and rental vessels and equipment
  • Operating the POS system to process all sales related to marina and hotel including retail
  • Ensure clear communication and tour planning to enable delivery of safe and enjoyable tours including booking captains, VHF communication and accurate waivers completion
  • Assisting with tying up Float Planes and TRM tour vessels as required 
  • Answer phone calls and email enquiries
Qualifications 

Selection Criteria

  • Inspired by Adventure 
  • Enjoy working with the public, passion for the ocean and outgoing 
  • Very organized and reliable
  • Good communication skills 
  • Ability to supervise, delegate and follow up on task completion
  • Good knowledge of Microsoft Office Suite (Word, Outlook, Excel)
  • Excellent written and verbal skills

Qualifications and Experience

Required

  • Knowledge of boating practices and boating knots 
  • Strong sales and customer service skills  
  • Grade 12 Diploma or equivalent 

Preferred

  • Eco-tourism/marine background an asset
  • Experience with Marina Controller or WebRezPro software an asset
  • Retail and inventory management experience an asset
  • Knowledge of Clayoquot sound and experience operating a boat an asset
  • ROC-M are an asset
How to Apply 
Job Application Process:
Please send your Cover Letter and Resume to jobs@tofinoresortandmarina.com