Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.
Prepares Room Attendants work orders for staff based on projected occupancy.
Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping.
Assists with inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
Identifies and resolves problems in a timely manner, and develops alternative solutions.
Coordinates staff training, and safety policies.
Maintains lost and found.
Performs room attendant duties, when required.
All department hires must be approved by the General Manager and/or Human Resources Manager.
Performs other duties as assigned.
Qualifications
Minimum of 2 years' supervisory experience, preferably in the Housekeeping industry.
Minimum 3 years of housekeeping related work experience required.
Basic accounting, purchasing and inventory skills.
Ability to follow through and complete overlapping projects.
High degree of resourcefulness, flexibility, and adaptability.
High level of sound and independent judgment, reasoning, and discretion.
Strong morals and ethics, along with a commitment to staff privacy.
Ability to multi-task and prioritize.
Excellent communication and customer service skills.
Ability to work a flexible schedule, including weekends and holidays.
How to Apply
Submit Resume and cover letter directly to Tin Wis Best Western or via email careers@tinwis.ca