Alberni Valley Employment Centre
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Home > Night Auditor Guest Services

Night Auditor Guest Services
Job Number # 
22060
Employer 
Long Beach Lodge Resort
Job Location(s) 
Tofino
Number of Positions 
1
Date Posted 
Jun 06, 2025
Apply By 
Jun 27, 2025
Wage 
$17/hr Benefits after 6 months
NOC Code 
6525
Source 
Employer
For more information, please visit 
https://ca.indeed.com/viewjob?jk=aa4ccb6ee41830aa
Details 

As a Night Auditor at Long Beach Lodge Resort, you will be responsible for daily balancing, postings and nightly accounting functions.  You will also act as Guest Service Agent and be able to process reservations, perform check in and out duties.  You will welcome our guests with a warm, welcoming and engaging manner.

  • Prepare bills, process payments, cash out and reconcile cash with total sales
  • Accurately communicate with other shifts regarding issues arising from day to day operations
  • Ability to work overnight
  • Communicate ANY adjustments to the Supervisor or Manager to be dealt with the next day.
  • Communicate with Accounting and understand objectives, accounts etc.
  • Consistently offer professional, friendly and engaging service
  • Provide guests with verbal or written information about the facilities, services, room types and rates, and local attractions
  • Make room reservations following established procedures, using property management system
  • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
  • Handle guest arrivals and departures
  • Handle guest keys, in room gifts and deliveries
  • Knowledge of our online booking system and gift certificates
Qualifications 
  • A secondary school diploma is preferred
  • Post-secondary training in tourism is advantageous
  • Previous guest service experience
  • Excellent communication skills required 
  • Professional appearance and attitude
  • Excellent customer service skills
  • Previous property management system experience is an asset
  • Exemplary Computer skills are also required; Word, Excel, Outlook
  • Basic accounting skills
  • First Aid (benefit but not required)
  • Ability to work independently with little or no supervision
  • Excellent problem solving skills
  • A valid driver’s licence           

 

Shifts are between 11pm – 7:30am.  Flexible, must be willing to work weekends and holidays based on the business needs.

  • Constant standing and walking throughout shift for up to 8 hours
  • Physical ability to lift and carry heavy suitcases and other items
  • Kneeling, pushing, pulling, lifting
  • Occasional ascending or descending stairs 

 

How to Apply 

Please e-mail heather@longbeachlodgeresort.com