While working with Black Rock Oceanfront Resort, you are expected to conduct yourself in accordance with our Core Values: Take Ownership, Integrity, Making a Difference, Professionalism. It is important to lead by example and perform your duties with a smile and be conscious of the feelings of those around you. By taking one well planned step at a time and keeping a positive “can do” attitude, regardless of the numerous pressures and tasks, you will succeed both professionally and personally. Your belief in success will contribute greatly to the outcome.

This position requires:

• Dedication to the guest experience
• Attention to detail.
• A team player
• Ability to adapt to changing priorities.
• Excellent written and verbal communication skills.
• Ability to work with little supervision and maintain high level of performance.
• Flexible Schedule

Events Management

The Events Coordinator is responsible for the planning, organization, and execution of all events including (but not limited to): private, tour and travel, corporate, government, and local events. Your goal will be to plan and organize (from start to finish) all bookings to ensure a successful event. Serving as the main contact for the above listed groups, you will be tasked with making sure no detail is missed. You will act as the coordinator/liaison between the client and the hotel. You will provide support to the food and beverage team to ensure plans translate into action. This role is fast paced and provides an opportunity to be a key part of our sales and event team.

Primary Responsibilities:

• Act as a point of contact for clients
• Meet with clients and perform site inspections/tours as required
• Maintain a consistent level of Conference Planning Guides, Brochures
• Respond to client inquiries and complaints
• Create contracts and estimated quotations to the clients
• Book groups using the reservation system
• Prepare and organize all documents pertaining to each event
• Ensure proper set up of event
• Ensure Banquet supplies for tables and service is available for each event.
• Act as the lead and main contact on event day(s)
• Provide support to the events team
• Collaborate and coordinate with other departments
• Develop effective client relationship management
• Follow-up with payment
• Assist the team by setting and meeting monthly goals
• Coordinate with team by managing calendars, organizing clients files and documents, and communicating client information to reps, management, or other staff as needed
• Keep inventory of our sales/marketing materials (i.e. business cards) and order new ones when appropriate
• Make group room reservations and function/venue reservations
• Creating and Maintaining an effective service team
• Scheduling and payroll
• Other tasks as required
• Develop and maintain positive working relationships with others
• Support team to reach common goals