Welcome and acknowledge all guests according to company standards, anticipate and address guests.
Understand and operate advanced electrical, plumbing, and refrigeration systems.
Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
Update the maintenance work order form and file them.
Ability to interpret readings from meters & gauges and other measuring units.
Ability to prioritize and organize work assignments.
Ability to work under pressure situations and exercise good judgements.
Ability to focus attention on details, speed, and accuracy.
Ability to maintain confidentiality of hotel guests and pertinent hotel information.
Ability to ensure security of guest room access and hotel property.
Ability to read and understand test equipment, measuring devices, and safety manuals.
Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, etc.
Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.
Program TV's and perform general housekeeping and engineering-related inventory duties.
Test, troubleshoot and perform basic repair on all types of equipment.
To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
To monitor fire Alarm systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.
Carry out specific oral and written instructions.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Maintains the hotel facility and related equipment in a safe and efficient manner.
Qualifications
Dedication to the guest experience and resort
A team player
Ability to adapt to changing
Excellent written and verbal communication
Ability to work with little supervision and maintain high level of