What you’ll be doing…
Our Customer Experience Associates are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
What we’re offering…
• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package
Is this role right for you? In this role you will:
• Build strong customer relationships and deliver excellent customer service
• Uncover and solve the customers’ needs
• Explain complicated things simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers
Our Customer Experience Associates are people-centric and are able to connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and share your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
https://jobs.scotiabank.com/Scotiabank%20(default)/job/Port-Alberni-Customer-Experience-Associate-%2815-hours%29-Port-Alberni%2C-BC-BC-V9Y4W5/550000117/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic