Essential Job Functions:

• Diagnose, repair and maintain recreational vehicles to ensure they are in top condition for our customer's enjoyment
• Perform thorough inspections of RV systems, including plumbing, HVAC, and appliances, to identify issues and determine necessary repairs
• Perform routine maintenance tasks such as filter replacements, tire rotations, resealing and lubrication
• Install and repair accessories and aftermarket upgrades such as solar panels, satellite systems, awnings and levelling systems
• Communicate effectively with customers to explain repair needs, provide estimates and address their concerns
• Maintain accurate records of services performed, parts used and hours worked to ensure accountability and efficiency
• Adhere to all safety protocols and regulations to prevent accidents or injuries
• Stay updated on the latest RV technologies, repair techniques, and industry trends through training and professional development
• Liaise with manager and service advisors to determine daily priorities

Health and Safety Considerations:

• Strict adherence to all health and safety policies is necessary
• Bending, lifting, kneeling, reaching
• Able to lift heavy objects up to 25 lbs and work in various weather conditions
• Able to work comfortably with computer equipment, including monitor, keyboard and mouse
• Ability to deal with customers, vendors, management, and co-workers using calm, effective and courteous language

Licence and Certification:

• Red Seal Journeyman with RV Certification Red Seal Certification or equivalent experience or certification demonstrating competency in RV repair and maintenance
• Class 5 driving licence