Reservation Agent

Reservation Agent
Job Number # 
22295
Employer 
West Coast Hotel Reservations Ltd.
Job Location(s) 
Ucluelet
Number of Positions 
1
Date Posted 
Oct 09, 2020
Apply By 
Oct 23, 2020
Schedule 
Full Time
Hours 
40 hours per week
Wage 
$15.50 per hour
NOC Code 
6525
Source 
Employer
Details 
  • Assisting guests with planning and booking reservations for hotel properties on the West Coast
  • Ensuring a high standard of professionalism while working with guests via phone and e-mail
  • Processing deposits and e-mailing guests booking confirmations
  • Answering any questions about parking, directions to the hotel, or restaurants and attractions in the surrounding area
  • Reservation agents are expected to have knowledge about the area a hotel in located and be prepared to offer advice when necessary
  • Maintaining proper records of guest interaction to be communicated to hotel properties
Qualifications 
  • The successful candidate will have excellent customer service skills, a warm disposition, and good problem-solving abilities
  • Previous experience is not required; training will be provided
  • Previous experience in hotel environment or reservations is an asset
How to Apply 

E-mail resume to: manager@westcoastresco.ca