Job Listings for Tofino

In this position you will be required, but not limited to the following duties:

• Conduct regular inspections and servicing
• Update of aircraft technical records
• Parts store receiving and upkeep
• Removal and re-install of aircraft components (engine, flight control, equipment, etc.)
• Structural repairs
• Paint stripping, Grinding corrosion, painting
• Maintenance of AMO facilities and harbor bases

We are looking for an outstanding leader to manage our Drift Spa.  If you feel that you have what it takes to lead our team, providing our guests with the relaxation and comfort they have come to expect from the Drift Spa while provide a satisfying and enjoyable atmosphere for our team members to grow and develop their skills, this may be the role for you. 

While working with Black Rock Oceanfront Resort, you are expected to conduct yourself in accordance with our Core Values: Take Ownership, Integrity, Make a Difference, Professionalism.  It is important to lead by example and perform your duties with a smile and be conscious of the feelings of those around you.  By taking one well planned step at a time and keeping a positive “can do” attitude, regardless of the numerous pressures and tasks, you will succeed both professionally and personally. Your belief in success will contribute greatly to the outcome.

Spa Manager Responsibilities:

• Ensure smooth and consistent spa operations to include such strategies as training programs for all employees, consistent administration of policies and procedures and accurate rotation and staffing levels.
• Provide exceptional service excellence and satisfaction, ensuring each guest has the ultimate spa experience.
• Create, implement and monitor programs and plans to ensure that monthly spa financial objectives are met.
• Review daily appointment schedule, productivity reports, labor costs and expenses to ensure budget projections are being met.
• Know all spa products and services in order to train and motivate staff to ensure business goals and objectives are met.
• Ensure standards for quality customer service, health and safety policies are met; monitor staff performances (on schedule, proper client interaction, informing of upgrade prices, promoting upgrades, etc).
• Conduct monthly product training with staff; create and maintain file of product information, policies and procedures for staff reference.
• Responsible for ensuring all staff are well-trained on job responsibilities and are provided with tools necessary to effectively perform and succeed in their jobs. All new hires must be trained in all protocols and procedures.
• Responsible for inventory process, including, maintaining accurate supply counts, rotating back-stock and ensuring proper stock levels.
• Respond to guest complaints and comments
• Prepare weekly staff schedule. Monitor schedule requests to ensure proper coverage, monitoring hours within budget and controlling overtime.
• Develop local contacts and schedule events to grow spa data base and spa local awareness.
• Communicate regularly with General Manager / Assistant General Manager regarding, but not limited to, status of all projects, sales updates, training information and financials.
• Perform any other reasonable duties/requests as assigned.

Staff Management:

• Portray a positive attitude in all situations at all times.
• Manage all personnel under supervision including staff development, training, coaching/counseling (disciplinary) and evaluating.
• Assist with recruiting and hiring of spa staff.
• Manage performance appraisal process for staff and conduct staff reviews at 90 days, mid-year and year end.
• Provide effective communication to staff (and other applicable departments) via meetings, memorandums, one-on-one meetings, “open door policy”, shift huddles, etc.
• Lead by example. Provide fair and consistent leadership.
• Mediate problems between staff members.
• Establish a safe and hazard-free environment by maintaining a strong safety record with a minimum number or employee and guest accidents and report all guest and employee accidents immediately.
• Review spa objectives with the team, reviewing and updating in light of changes in the business, implementing corrective action when needed.
• Ensure all associates follow established dress and grooming code at all times.
• Responsible for approving/editing time sheet, time off request and vacation request on a daily basis.
• Track and verify commissions and gratuities
• Perform tasks as set forth in Spa Standards, including proper telephone etiquette, proper service standards, maintaining cleanliness of Spa areas.

Retail:

• Communicate all monthly, weekly, daily retail promotions to all members of the team.
• Track hourly sales to ensure the team is meeting its retail goal.
• Participate in spa inventory counts as scheduled.

Customer Resolution:

• Respond to customer satisfaction survey comments daily.
• Effectively handle and resolve customer issues and complaints with in a 48-hour time frame.
• Ensure service excellence by completing regular walkthroughs
• Assist and coach receptionists in dealing with guest inquiries.
• Research and solve customer billing inquiries.
• Oversee the processing of refunds and resolve booking errors

Competencies

• Customer focused – Make service excellence a primary focus of one's actions; effectively meets service excellence; develops and sustains positive and productive service excellence; and takes responsibility for service excellence and loyalty.
• Builds trust– Interacts with others in a way that gives them confidence in one's intentions and those of the organization.
• Influencing others and facilitating decisions– Uses appropriate interpersonal styles and communication methods to gain acceptance of products, service, or ideas from prospects and guests (customers).
• Collaboration and partnering– Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.

Job Purpose:
As a Deli Clerk with the Tofino Co-op, you are responsible for preparing, slicing, wrapping, weighing, pricing, and merchandising the deli products. At the Co-op, it is our priority to provide only the freshest and highest quality products.

Duties and Responsibilities:
• Come to work with a positive, professional approach and attitude
• Be dependable for all scheduled shifts
• Provide outstanding courteous customer service
• Be familiar with and adhere to all Tofino Co-op policies and procedures
• Prepare, wrap, price and stock product as required and assigned
• Maintain and display all types of meat products according to standards
• Provide proper maintenance of equipment, monitor case temperatures and clean equipment regularly
• Be familiar with and adhere to all sanitation and personal hygiene policies of the co-op and government legislation
• Advise the manager when orders for replenishment of inventory are required and ensure proper mark-down reports
• Other duties as assigned

What Tofino Co-op Offers:
• Full Benefits Plan including MSP, Extended Health Care, Dental, Life Insurance & Long-Term Disability Insurance
• Employer Matched Pension Plan (7.5% Matched)
• Employee Family Assistance Program
• Competitive wages paid bi-weekly
• Tuition Assistance
• Excellent Opportunities for further development and advancement

Details: We need school bus drivers in Tofino, Ucluelet & West Coast Communities to safely transport some extremely precious cargo. A special job requires special people which is why we need drivers with a strong commitment to safety and customer service who genuinely care for children because it’s the relationships that make this career more rewarding than regular jobs.

Under limited direction of the Operations Manager, you will operate a school bus to transport students in accordance with NSC Safety and School District Policy.

Duties

• Transports students to and from school in accordance with routes and schedules
• Directs, monitors and disciplines students and ensures compliance with safe loading, riding and unloading procedures
• Conducts pre-trip and post-trip inspections in accordance with B.C. Motor Vehicle Act, National Safety Code and CVSE guidelines
• Regularly fuels vehicle
• Reports defects to vehicle maintenance personnel, assists in assessing maintenance problems and performs minor running maintenance and emergency repairs when required
• Ensures the safe loading, riding and unloading of students
• Consults with the Transportation Manager regarding bus routes, passengers, discipline problems and traffic violation reports
• Ensures interior and exterior cleanliness of school bus
• Provides emergency first aid
• Secures bus and activates Physical security system and access gates

_* Performs other assigned duties that are within the area of knowledge and skills required by the
job description._

Sacred Stone Spa offers a healthy and positive work environment with a team that cares about the well-being of their clients, themselves and each of their team members. Located in Tofino, BC, we offer a vibrant and flexible workplace that is inspired by the dynamic environment that we reside in.

Sacred Stone Spa is currently recruiting for a Massage Practitioners and an Esthetician. All candidates must have a passion for wellness, a positive team attitude and the desire to help and give back. We are seeking people to join our team that are reliable, professional, and are happy working in a team environment

You love helping our guests find their perfect accommodation in their Happy Place here at Crystal Cove? Accommodation an option for the right candidate.

***Staff Housing Available with Full Time Employment***

The NGA is the after-hours presence on the front desk and has the vital role of processing the end of day for the resort.  At the front desk, you are often the first contact with guests as they arrive at Black Rock Oceanfront Resort.  Multi-tasking and critical thinking are very important traits since you are usually the sole guest service presence overnight.   Although you will be responsible for guest check-outs and enquiries, your major responsibility is to generate and organize the day’s reports and to complete the critical process of running end of day.

We are looking for skilled and experienced carpenters for residential building in Tofino.

• Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
• Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
• Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings.
• Strips bed of all linens and remakes with fresh linens.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
• Vacuums rooms, public areas, and hallways.
• Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Checks lights and remotes to ensure all are in working order.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned.

• Cleaning cabins and glampers to our standard of perfection
• Accomodation a possibility for the ideal candidate

***Staff Housing Available with Full Time Employment***

To include, but not limited to:

• Assist with the preparation of all foods as required by the culinary team
• Follow prep list and maintain mise en place
• Assist in other food production areas when required
• Label and store food items

***Staff Housing Available with Full Time Employment***

Black Rock Oceanfront Resort is in search of House Persons for our Rooms Division. Full time, year round opportunity available. Work and play in beautiful Ucluelet, BC with a rewarding position at Black Rock Oceanfront Resort.

The House Person has cleaning tasks that take them to all areas of the hotel. The job tasks may vary, but will include cleaning of common areas, assisting in cleaning of hotel suites, and relaying of supplies to housekeeping and other departments. Internal and external customer service is essential in the successful performance of this position.

We are looking for a passionate and motivated instructor to spread their love of the ocean with others!
We teach daily beginner surf lessons, intermediate surf lessons and surf camps. As well as surf lessons,
your daily duties would include maintaining surf and safety equipment and transporting equipment to
the beach. Wage is negotiable depending on experience. We include 30 hours of paid training when
you begin with us.

We will require a commitment to complete a contract. Staff accommodation is available.

Tofino Vacation Rentals is seeking applications for the position of a part time or full team Cleaner. This position can be contracted or hired as an employee of the TVR team.

• Cleaner Duties include but are not limited to:
  
  • Cleaning interior of vacation rental homes and units.
  • Sanitizing interior of homes.  
  • Attention to detail.
  • Re-stocking adequate house and guest supplies.
  • Quality inspection/checks of final clean prior to guests arrival.
  • Previous cleaning experience is required.