Dental Receptionist/Manager

Dental Receptionist/Manager
Job Number # 
Harbourview Dental
Job Location(s) 
Port Alberni
Number of Positions 
Date Posted 
Jul 26, 2021
Apply By 
Aug 09, 2021
Start Date 
Full Time
Monday-to-Friday with no evenings or weekends
Up to $30.00 per hour
NOC Code 

Dental Receptionist for a busy family practice needed. We are looking for a friendly individual who is dependable, professional, and customer-service oriented.


  • Able to instruct and educate patients
  • Organized professional who maintains a clean workplace
  • Greet patients in a warm and welcoming manner
  • Answering calls, doing new patient interviews, taking messages, confirming all appointments, booking recall appointments, and following up
  • Responsible for maintaining both doctor and hygienists’ schedules
  • Carefully bill patients when they finish their appointments ensuring proper codes and providers are entered and send claims to insurance
  • Entering patient insurance information
  • Dealing with insurance companies whether there is a problem with a claim or finding out more insurance coverage information for the patient
  • Dealing with other Dental offices (Transferring or requesting information, x-rays etc.)
  • Sending out predeterminations for patients
  • Collecting and managing Accounts Receivables
  • Dealing with all the mail entering cheques from all insurance companies
  • Chart patient information and update medical history
  • Help create and mail out doctor letters and referrals
  • Determine and implement office procedures and standards
  • Ability to handle/support the assisting function on an as required basis will be an asset
  • Minimum 3 plus years of experience as a dental receptionist preferred
  • A clear working knowledge of insurance billings is required as well as an ability to be flexible in a busy office
  • Cleardent computer system, digital x-rays and chartless experience will be an asset
  • We are seeking someone with excellent verbal and written communication skills and the ability to work both independently as well as with a team
  • Please send your resume, cover letter and references detailing your experience. Only suitable candidates will be contacted for an interview.
How to Apply 

Please send your resume, cover letter and references detailing your experience to: 

Only suitable candidates will be contacted for an interview