Dental Receptionist/Manager

Dental Receptionist for a busy family practice needed. We are looking for a friendly individual who is dependable, professional, and customer-service oriented.

Duties:

• Able to instruct and educate patients
• Organized professional who maintains a clean workplace
• Greet patients in a warm and welcoming manner
• Answering calls, doing new patient interviews, taking messages, confirming all appointments, booking recall appointments, and following up
• Responsible for maintaining both doctor and hygienists’ schedules
• Carefully bill patients when they finish their appointments ensuring proper codes and providers are entered and send claims to insurance
• Entering patient insurance information
• Dealing with insurance companies whether there is a problem with a claim or finding out more insurance coverage information for the patient
• Dealing with other Dental offices (Transferring or requesting information, x-rays etc.)
• Sending out predeterminations for patients
• Collecting and managing Accounts Receivables
• Dealing with all the mail entering cheques from all insurance companies
• Chart patient information and update medical history
• Help create and mail out doctor letters and referrals
• Determine and implement office procedures and standards
• Ability to handle/support the assisting function on an as required basis will be an asset