Administrative Support Worker

Function and Job Summary:  The Administrative Support Worker is responsible for providing secretarial, clerical, and administrative support to staff, citizens, and visitors at the Child and Family Wellness Office. The requirements listed above must be provided in an effective and efficient manner with an accurate timely flow of people and information.

Key Accountabilities

• Greet guests and clients at reception and ensure welcoming and comfortable atmosphere
• Hospitality includes coffee, tea, water preparation and stock inventory
• Turn on phone, check voicemail, relay messages to appropriate person
• Answer phone and direct calls to appropriate person
• Open non-confidential mail and packages (date stamp, record for tracking purposes, and distribute to appropriate person)
• Arrange for couriers & mail delivery
• Work with IT provider to address technology and computer issues
• Photocopy, scan, fax and email documents as requested by team
• File and track correspondence
• Order supplies and track inventory
• Provide team with assistance, as required
• Record meeting minutes, as requested
• Schedule and track meeting room and van
• Interoffice pick-up/drop-off daily (includes POs, cheque req’s, etc.)
• Maintain confidentiality at all times
• Provide administrative support to the Social Services Implementation Task Force
• Ensure front entrance area is clean at times; clean front windows, sweep reception area and hallways, ensure soap and hand towel dispensers are refilled, wash dishes in kitchen area, ensure bathroom is tidy
• Follow all COVID19 safety and cleaning precautions
• Other duties as assigned