Guest Service Agents

Guest Service Agents
Job Number # 
17524
Employer 
Tin Wis Best Western Resort
Job Location(s) 
Tofino
Number of Positions 
2
Date Posted 
Feb 16, 2018
Apply By 
Mar 16, 2018
Start Date 
ASAP
Schedule 
Full Time
Hours 
Regular 40 hour week
Wage 
Salary TBD based on experience
NOC Code 
6552
Source 
Employer
Details 

Duties:

  1. Ensures competent, professional and friendly services are provided to Resort guests from initial enquiry through reservation to check-in and check-out and all “touch points” in between.                                                                                          
  2. Ensures accuracy in guest folios and related accounting functions and resolves errors and disputes on a competent and timely basis.
  3. Ensures accuracy in the reservation process and resolves errors and disputes in a competent and professional manner
  4. Ensures excellent communication between the Front Desk and Housekeeping and Maintenance departments.

 

Qualifications 

Must have a minimum of 1 years front desk experience.

 highly organized. Competent in the business use of computers including Windows Office.

A ‘team player’Excellent written and verbal communication skills, Outgoing, friendly and personable with a professional appearance and demeanor.

 

How to Apply 

With resume and cover letter to fom@tinwis.com