Housekeeping Manager

While working with Black Rock Oceanfront Resort, and its affiliates, the right candidate will conduct themselves in accordance with our Core Values: Take Ownership, Integrity, Make a Difference, Professionalism.

Responsibilities:

• Assign Guest Rooms and Common Areas to Housekeeping staff.
• Conduct daily walk-throughs and quality checks to drive cleanliness, productivity, efficiency, exceptional service, and guest satisfaction at all points of contact.
• Drive effective communication across the housekeeping and laundry departments to ensure consistency, cohesiveness and clear understanding of objectives and priorities.
• Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels.
• Assist and document instances of guest or employee incidents.
• Ensure adherence to all company and brand policies, practices, procedures, and guidelines.
• Maintain and communicate an up-to-date body of knowledge regarding proper use of and maintenance of laundry equipment, chemical usage, and care of linens.
• Make recommendations to meet and exceed company objectives and to enhance service and operational efficiency.
• Perform other duties as needed and as directed by management team.

Wage and Benefits

• Medical/Dental benefits
• Other Staff Benefits and Perks