Wedding Sales & Catering Manager

Do you love making a difference for people on their biggest days? Thrive on doing something a little different everyday? Switch gears with ease? As our Wedding Sales & Catering Manager, you will create the "one stop shop" for corporate, wedding and other social event guests wishing to make the most of their special event at our full-service, oceanside resort. 

Our resort is host to many small to medium size weddings in the summer and off season. We’re also a popular spot for conferences throughout the year and many holiday parties starting from mid November. Overall, we are a year-round conference facility with a few waves of peak business levels.

You will be the main point of contact for events clients, providing personalized customer service from start to finish.  Responsibilities will include, but not be limited to: 

• Developing and capturing increased wedding, corporate conferences and and social event business through new activities and by actively following up on existing inquiries to meet monthly sales targets.
• Conducting and setting up virtual and/ on site tours to showcase the resort to  potential clients.
• Overseeing wedding planners, vendors and the banquets team on the day(s) of the event to ensure smooth execution of events and ensuring guest satisfaction.
• Networking, collaborating and maintaining positive working relationships with all of our preferred wedding vendors.
• Developing, refining and implementing action plans for maximize revenues for corporate, social and wedding markets.
• Managing catering events, up-selling where appropriate to assist in achieving hotel revenue targets.
• Gathering and confirming all information pertaining to the event, organized and distributed all information to internal hotel departments through reservations, memos, banquet event orders, resumes and rooming lists, etc.
• Mentoring, leading and supervising the Events Assistant and Events Servers. 
• Controlling food and labour costs effectively. 
• Developing/maintaining knowledge of market trends, competition and customers. Attending community/social events and industry meetings.
• Resolving guest and client complaints when necessary.
• Collaborate with the Management Team to build a seamless and impressive overall Guest experience.

The Wedding Sales & Catering Manager position is best suited for people who typically thrive with the following character traits:

• Ability to multitask.
• Can handle stress (many things seem to always need to be done, often, all at the same time).
• Really enjoy working in a team environment most of the time but you can also enjoy working on your own from time to time.
• Can lead a team of fun dedicated full time and casual part time workers.
• Hands-on type of worker.
• Loves to deal with people.
• High energy and can sustain a steady pace.
• Able to work a physical job which includes a lot of walking.
• You love variety; no two days are ever alike it seems.
• You can handle a no set schedule. Early mornings and some late nights are routine.
• You are a doer and welcome challenges.
• You prefer to always keep busy.