Guest Services Assistant

Guest Services Assistant
Job Number # 
Epic Pharmacy
Job Location(s) 
Number of Positions 
Date Posted 
Nov 05, 2020
Apply By 
Dec 03, 2020
Start Date 
32-40 Hours Per Week
Compensation Package averaging $22/hour based on experience
NOC Code 

Epic Pharmacy, located in Tofino, BC, is looking for a Guest Services Assistant who is fluent in English to join our team! 

We are an independently owned and operated Pharmasave retail pharmacy. We have established a dynamic and evolving health centre with a strong focus on patient care, natural medicines, active living, travel health, and our community.

Our team enjoys an excellent work life balance. We have cultivated a clear mission and strong values that help align our daily decisions. We each bring unique strengths to the table and work very closely to amalgamate our individual passions to create a pharmacy unlike any other. 

We offer a competitive wage, benefits, and monthly incentive program. Most importantly, we run a systemized operation allowing for freedom off the job. Adventures and challenges await!


  • Responsible for over all guest experience & pharmacy/health centre reputation
  • Participates as a member of the leadership team determining the strategic direction of the company as a whole
  • Ensures an outstanding guest experience for customers
  • Present a professional and charismatic presence on the floor. 
  • Act as the senior point of contact for the pharmacy/health centre management, including handling and resolving complex issues. 
  • Complete patient or client care in a confidential and professional manner. 
  • Assist in ensuring retail pricing is done appropriately and invoices are received accurately. 
  • Participate in inventory monitoring and stocking. 
  • Manage day-to-day aspect of pharmacy/health care centre (i.e. maintenance, cleanliness, customer service, daily correspondence, and inventory).  
  • Ensure accurate data entry of client information. 
  • Perform other related duties as assigned.
  • One to two years’ experience in a similar role (preferred).
  • Strong verbal and written communication skills – must be fluent in English. 
  • Ability to communicate regularly and openly with team members in a professional and personable manner. 
  • Ability to prioritize workload, multitask, be proactive, and work independently. 
  • Strong customer and client service skills. 
  • Highly detailed and well organized. 
  • High level of moral judgment for handling confidential information. 
  • Patient oriented and supportive while delivering high standards of customer service.
  • Must have secure and permanent housing. 
How to Apply 

If you are ready for a fulfilling career in the growing field of pharmacy and want to join our unique team, please submit a covering letter and resume to

Applications will be accepted until the position is filled.