Guest Services Coordinator

Guest Services Coordinator
Job Number # 
22599
Employer 
Reef Point Cottages
Job Location(s) 
Tofino
Ucluelet
Number of Positions 
1
Date Posted 
Nov 26, 2020
Apply By 
Dec 24, 2020
Schedule 
Full Time
Hours 
40 hours per week
Wage 
TBD
NOC Code 
6525
Source 
Employer
Details 
Reef Point Cottages, one of the best accommodation with pet friendly cottages is located on the West Coast of Vancouver Island in Ucluelet. We are currently looking for a Guest Services Coordinator to join our team.  As we are expanding the resort, this is an excellent opportunity for future advancement for those looking to take the next step in their hospitality career.
 
To ensure the safety of our staff and our guests:
We have Covid-19 sanitizing protocols in place exceeding the BCCDC Guidelines - including fogging all cottages with hypochlorous acid (HOCl).
 
The successful candidate will
  • excel in both sales and customer service and must be able to multi-task
  • work well under pressure.
  • be responsible for taking guest reservations;
  • provide exceptional customer service and being creative in satisfying guest requests.
  • communicate with Housekeeping and other departments to ensure seamless co-ordination and proper follow through.
Qualifications 
  • Minimum 1 year front desk experience or management experience in another industry.
  • Education in Tourism and Hospitality preferred but not required.
  • Excellent communication skills
  • Ability to multi-task
  • Ability to perform in pressure situations
How to Apply 

Email a resume to cliff@reefpointcottages.com or submit a resume to the Front Desk